Vision without execution

We all acknowledge that the web is full of click bait headlines. But what amazes me is that it isn’t just dystopian headlines such as “Robot crushes factory worker to…

Jeeves Must Go

There is a classic “Smart Home” scenario that you’ve all likely heard: my calendar talks to my alarm clock, allowing me to sleep in an extra 30 minutes. When I…

The Paradox of Empathy

If I’m ever asked what’s most important in UX design, I always reply “empathy”. It’s the core meta attribute, the driver that motivates everything else. Empathy encourages you to understand…

Beyond the technology

I am very excited so many are getting involved with the Physical Web. Nearly 3500 people have starred the github, with many active collaborators finding bugs and adding features. In…

Fractal Coevolution

The internet of things isn’t about simplistic automation but a profound reinvention of products and how we will use them. We won’t see a one hit wonder but a coevolution of products that respond to this new way to communicate and control devices.

Home Automation is an EasyHard problem

The current approach to Home Automation is far too simplistic. As a UX designer, I know how random and down right goofy people can be. Simple rule-based “if this then that” approaches are doomed to fail. We need to give the control system to our homes the attention it deserves.

UX Grid of IOT

Deconstructing IoT Part 2. Too many journalists were discussing science fiction scenarios about swarms of devices without realizing that there are much simpler, and viable alternatives. This post moves proposes a simple 2×2 grid, allowing us to discuss products in a more precise way.

Enabling new types of web user experiences

The web has been on it’s back footing for too long, aspiring to catch up to the legacy of the iPhone native app model. There are several things the mobile web can do to encourage a new type of interaction. While still experimental, the W3C can at least open the gates and encourage new interaction styles in an open and collaborative manner.