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Scott Jenson

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February 21, 2017
  • Article

The Future IoT: Building Better Legos

The Internet of Things (IoT) is going through a rough patch. High-profile products like Nest home devices, Amazon Echo, and even Google Home are getting mainstream attention, yet a string of security failures (such as Wink and WebCam) is worrying many potential customers. To make matters worse, those who actually try to set up a […]

January 8, 2017
  • Article

CES 2017 UX of IoT report

This is a personal and targeted report on CES. I didn’t look at any TVs, phones, cars, or refrigerators with cameras. I’m not looking for any killer new consumer appliances. I go with my “Beyond Mobile” approach which has a very specific set of goals in mind:

December 14, 2016
  • Article

Trackpads? Are you serious?

This is my second post about moving from Mac to Windows. I originally was just going to focus on the OS differences but was amazed to find out that while I loved the Surface Book, I hated the Yoga. Keep in mind that my target audience here isn’t Windows users but Mac users who are […]

December 3, 2016
  • Article

Paradise Lost: My Mac2Win journey

Yes, I’m ‘doing it’. I’m putting my money where my mouth is. If I’m going to rant on twitter about the inadequacies of the new MacBook Pro, I should back it up with action. After 30 years(?) of using Macs (and even working for Apple for 8 years) I’m moving to Windows. My colleagues consider […]

January 3, 2016
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Small is Beautiful: Why Desktop UX still has something to teach Mobile

My wife was recently using her tablet and I asked if she’d replied to an important email. She promptly put down the tablet and reached for her laptop. “Why not your tablet?” I quizzed. She gave me her best “Are you kidding?” face, saying in total deadpan, “I have work to do here”. My wife […]

August 16, 2015
  • Article

Vision without execution

We all acknowledge that the web is full of click bait headlines. But what amazes me is that it isn’t just dystopian headlines such as “Robot crushes factory worker to death”. We’re seeing overly positive positions as well “Soon you’ll be able to 3D print a new iPhone!”. People are grabbing onto some new technology […]

June 6, 2015
  • Article

Jeeves Must Go

There is a classic “Smart Home” scenario that you’ve all likely heard: my calendar talks to my alarm clock, allowing me to sleep in an extra 30 minutes. When I finally do get up, the alarm clock starts the coffee maker so as I walk into the kitchen, I’m greeted by fresh brewed coffee. I […]

February 16, 2015
  • Article

The Paradox of Empathy

If I’m ever asked what’s most important in UX design, I always reply “empathy”. It’s the core meta attribute, the driver that motivates everything else. Empathy encourages you to understand who uses your product, forces you ask deeper questions and motivates the many redesigns you go through to get a product right. But empathy is […]

February 3, 2015
  • Article

Beyond the technology

I am very excited so many are getting involved with the Physical Web. Nearly 3500 people have starred the github, with many active collaborators finding bugs and adding features. In addition, several companies are selling beacons that broadcast URLs (using the URIBeacon standard). While it’s still early days for this technology, it’s encouraging to see […]

January 18, 2015
  • Article

The Internet of Things needs a few SMACS

I just returned from CES and it was filled with discussion about who is going to win the standards war when it comes to the internet of things (IoT). The technology world tends to have a long history of perceived winner-take-all horse races, some definitive (VHS vs Beta) and some perennial (Android vs Apple). It’s […]

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Scott Jenson (@scottjenson)