CES 2017 UX of IoT report

This is a personal and targeted report on CES. I didn’t look at any TVs, phones, cars, or refrigerators with cameras. I’m not looking for any killer new consumer appliances….

Vision without execution

We all acknowledge that the web is full of click bait headlines. But what amazes me is that it isn’t just dystopian headlines such as “Robot crushes factory worker to…

Jeeves Must Go

There is a classic “Smart Home” scenario that you’ve all likely heard: my calendar talks to my alarm clock, allowing me to sleep in an extra 30 minutes. When I…

The Paradox of Empathy

If I’m ever asked what’s most important in UX design, I always reply “empathy”. It’s the core meta attribute, the driver that motivates everything else. Empathy encourages you to understand…